First National Bank USA is committed to protecting the privacy of its customers’ information. As a customer of First National Bank USA, you have entrusted us to protect your privacy and to safeguard your personal and financial information. We take this responsibility seriously and have designed policies and procedures to prevent misuse of this information.
We collect, retain, and use information about you only where we believe it will help administer our business or provide products, services, and other opportunities to you. If we collect information about you, we will do so only for a specific business purpose. Some of the reasons we use your information are the following: to protect your records, accounts, and funds; to comply with certain laws and regulations; to help us design and improve our products and services; and to better understand your financial needs.
Access to personally identifiable information about you is limited to those employees who have a specific business reason to know such information. We establish and maintain security procedures designed to help prevent unauthorized access to your private, confidential information. Our employees are educated and trained on the importance of confidentiality and privacy of customer information.
Maintaining the accuracy of your personal information is important. We have procedures to help assure that your personal information is accurate, current and complete. We also have procedures to correct inaccurate information in a timely manner. If you discover any information we have about you that is incorrect, please let us know.
We do not reveal specific information about your accounts or other personally identifiable data to parties outside our organization unless it is under the following circumstances: you request or authorize disclosure; the information is provided to help complete a transaction initiated by you; the information is provided to a reputable credit bureau or similar information reporting agency; or the disclosure is otherwise lawfully permitted or required.
It is sometimes necessary to provide personally identifiable information about you to a party outside our organization. An example is when we hire a vendor or service company to provide support for one or more of our products or services. When we work with outside businesses or companies, these vendors agree to safeguard your personal and confidential information, and these vendors must abide by applicable law. If a vendor is hired to use your information for marketing purposes, we will disclose this to you in advance and give you the opportunity to “opt out,” in which case your information would not be provided to the vendor for marketing purposes.
We maintain procedures designed to protect your confidential information. Other than under the limited exceptions explained in the above paragraph, it is our practice not to share confidential customer information outside our organization. You do not need to request this confidentiality – it is our standard practice.
